Our Services

We build the capacity of teams, organizations, and grantee cohorts to collect, manage, interpret, and act on their own data — independently and with confidence. Our training is not generic. Every session is designed around your organization's specific tools, data systems, and learning goals.

We deliver data literacy training in multiple formats: one-on-one organizational cohorts working through their own data in real time, and foundation-wide grantee training programs that equip entire portfolios of organizations with shared data skills and frameworks.

What this can include:

• Tailored data literacy curriculum development

• Workshops on data collection methodologies, data storytelling, and nonprofit metrics

• Hands-on training using your organization's actual data

• Facilitator guides and training materials your team can reuse

• Multi-session cohort programs for foundations and intermediaries

We help organizations build programs from the ground up — grounded in historical context, community voice, and outcome-driven frameworks that connect directly to available funding opportunities.

For new organizations, we walk through the full arc: defining vision, mission, and priorities; building historical context around the population and locality being served; ensuring community voice is centered before any program decisions are made; and co-creating a program design with a logic model, measurement inventory, and aligned funding opportunities.

For existing organizations, we assess what is already in place and help you get more intentional and strategic about how programs are designed, documented, and evaluated.

What this can include:

• Vision and mission development

• Historical and community context research

• Community voice planning and assurance

• Logic model co-creation

• Measurement inventory development

• Funding opportunity identification

We conduct rigorous, mixed-methods evaluations of community-based, city-funded, and foundation-funded programs. Our evaluations go beyond measuring outputs — we assess program effectiveness, surface unintended consequences, examine equity in service delivery, and produce findings that are accessible to internal teams and external stakeholders alike.

What this can include:

• Pre and post program surveys, focus groups, and interviews

• Analysis of administrative and program data

• Equity-focused outcome analysis

• Evaluation reports tailored for funder reporting, board presentations, and community accountability

• Recommendations for program improvement grounded in evidence

We design and facilitate community engagement processes for city agencies, public-facing organizations, and mission-driven institutions. Our community participation work ensures that the people most affected by a decision, program, or plan have a meaningful role in shaping it.

We also produce community vision and strategic planning documents that translate what we hear in community into actionable priorities — grounded in resident voice and built for real implementation.

What this can include:

• Community listening sessions and focus groups

• Survey design and community data collection

• Facilitation of visioning and planning processes

• Community voice synthesis and reporting

• Strategic plans that connect community priorities to organizational action

What this can include:

• Pre and post program surveys, focus groups, and interviews

• Analysis of administrative and program data

• Equity-focused outcome analysis

• Evaluation reports tailored for funder reporting, board presentations, and community accountability

• Recommendations for program improvement grounded in evidence

We build interactive dashboards and visual reporting tools that make your data accessible, trackable, and presentable — for your team, your board, your funders, and your community.

Our dashboards are built for real use, not just display. We design with your audience in mind, ensuring that the people who need to act on the data can find what they need quickly and understand what it means without a data background.

What this can include:

• Performance dashboards tracking program metrics across service areas and time periods

• District and geographic performance tracking

• Funder-facing impact visualizations

• Interactive reports for community presentations

• Tools built in Power BI, Smartsheet, and Excel depending on your infrastructure

We also produce community vision and strategic planning documents that translate what we hear in community into actionable priorities — grounded in resident voice and built for real implementation.

What this can include:

• Community listening sessions and focus groups

• Survey design and community data collection

• Facilitation of visioning and planning processes

• Community voice synthesis and reporting

• Strategic plans that connect community priorities to organizational action

What this can include:

• Pre and post program surveys, focus groups, and interviews

• Analysis of administrative and program data

• Equity-focused outcome analysis

• Evaluation reports tailored for funder reporting, board presentations, and community accountability

• Recommendations for program improvement grounded in evidence