Our Services

We build the capacity of teams, organizations, and grantee cohorts to collect, manage, interpret, and act on their own data, independently and with confidence. Our training now spans both data practice and AI integration, because understanding how AI works, where it fails, and what it does to your data is part of what it means to be literate today.

Every session is designed around your organization's specific tools, data systems, and learning goals. We deliver training in multiple formats: one-on-one organizational cohorts working through real challenges in real time, foundation-wide grantee programs that build shared frameworks across entire portfolios, and AI-specific workshops for teams navigating adoption decisions without a roadmap.

What this can include:

• Tailored data and AI literacy curriculum development

• Workshops on data collection, data storytelling, and nonprofit metrics

• AI fundamentals sessions: how models work, where bias enters, how to evaluate outputs critically

• Hands-on training using your organization's actual data and tools

• Facilitator guides and training materials your team can reuse

• Multi-session cohort programs for foundations and intermediaries

We help organizations build programs from the ground up — grounded in historical context, community voice, and outcome-driven frameworks that connect directly to available funding opportunities.

For new organizations, we walk through the full arc: defining vision, mission, and priorities; building historical context around the population and locality being served; ensuring community voice is centered before any program decisions are made; and co-creating a program design with a logic model, measurement inventory, and aligned funding opportunities.

For existing organizations, we assess what is already in place and help you get more intentional and strategic about how programs are designed, documented, and evaluated.

What this can include:

• Vision and mission development

• Historical and community context research

• Community voice planning and assurance

• Logic model co-creation

• Measurement inventory development

• Funding opportunity identification

We conduct rigorous, mixed-methods evaluations of community-based, city-funded, and foundation-funded programs. Our evaluations go beyond measuring outputs — we assess program effectiveness, surface unintended consequences, examine equity in service delivery, and produce findings that are accessible to internal teams and external stakeholders alike.

What this can include:

• Pre and post program surveys, focus groups, and interviews

• Analysis of administrative and program data

• Equity-focused outcome analysis

• Evaluation reports tailored for funder reporting, board presentations, and community accountability

• Recommendations for program improvement grounded in evidence

We design and facilitate community engagement processes for city agencies, public-facing organizations, and mission-driven institutions. Our community participation work ensures that the people most affected by a decision, program, or plan have a meaningful role in shaping it.

We also produce community vision and strategic planning documents that translate what we hear in community into actionable priorities — grounded in resident voice and built for real implementation.

What this can include:

• Community listening sessions and focus groups

• Survey design and community data collection

• Facilitation of visioning and planning processes

• Community voice synthesis and reporting

• Strategic plans that connect community priorities to organizational action

We build interactive dashboards and visual reporting tools that make your data accessible, trackable, and presentable — for your team, your board, your funders, and your community.

Our dashboards are built for real use, not just display. We design with your audience in mind, ensuring that the people who need to act on the data can find what they need quickly and understand what it means without a data background.

What this can include:

• Performance dashboards tracking program metrics across service areas and time periods

• District and geographic performance tracking

• Funder-facing impact visualizations

• Interactive reports for community presentations

• Tools built in Power BI, Smartsheet, and Excel depending on your infrastructure

We also produce community vision and strategic planning documents that translate what we hear in community into actionable priorities — grounded in resident voice and built for real implementation.

We help mission-driven organizations build the foundation that makes responsible AI adoption possible. That means starting before any tool arrives: assessing where your organization actually stands, ensuring community voice is embedded in the process, and developing the governance and strategy your team needs to move forward without cutting corners on accountability.

We work across the full arc of AI integration, from the first honest readiness questions through policy development, use case planning, and implementation support. Every engagement is grounded in equity practice and designed to produce systems your team can run independently long after our work together ends.

What this can include:

• Organizational AI readiness assessment across four dimensions: program design, community voice, data infrastructure, and AI capacity

• AI use case evaluation and planning

• AI policy development grounded in your team's actual practice

• Community accountability frameworks for AI adoption

• Staff AI literacy workshops tailored to your sector and tools

• Implementation support and consulting upgrade paths for ongoing engagements